Lifecycle services to guarantee system availability and development
Mipro provides comprehensive maintenance and user support services to maximise the delivered systems’ lifecycle. Our lifecycle management services are based on a globally unique concept that has a successful track record of over a decade. The focus of our modern maintenance and support concept is cooperation that enables continuous development with all the necessary knowledge and expertise required to provide services according to customer needs.
- Helps keep the customer’s systems up to date and at maximum functionality
- Ensures efficient and safe traffic in all situations
- Helps foresee and recognize development needs
- Facilitates an optimal resource management
- Provides 24/7 customer support with our on-duty maintenance staff available without delay.
prepare systematically for changes and risks
Lifecycle management services are an efficient way to prepare for changes, unexpected situations and risks caused by the environment. When system updates and extensions are made flexibly and in a preventative manner, the systems can be kept up to date and their adequate functioning can be secured. This also ensures a safe and smooth railway traffic.
Remote connections to ensure quick support
The telephone hotline technical support and remote on-line diagnostic and monitoring tools provide real-time support in problem and trouble shooting situations. Problems and faults can be effectively localised and in most cases, the situation can be cleared by providing advice.
Regular system surveys lengthen system lifetime
A corner stone of lifecycle management services is the preventive maintenance review carried out by our professionals and maintenance staff. At regular inspections, exceptional functions and eventual faults can be detected in time and corrective actions can be taken respectively. System surveys also help plan replacement investments before the damaged part of the hardware, for example, reduces the usability of the systems significantly.